KIDE4I: A Generic Semantics-Based Task-Oriented Dialogue System for Human-Machine Interaction in Industry 5.0

In Industry 5.0, human workers and their wellbeing are placed at the centre of production process. this context, task-oriented dialogue systems allow to delegate simple tasks industrial assets while working on other, more complex ones. The possibility naturally interacting with these reduces cognitive demand use them triggers acceptation. Most modern solutions, however, do not a natural communication, techniques obtain such require large amounts data be trained, which is scarce in scenarios. To overcome challenges, paper presents KIDE4I (Knowledge-drIven Dialogue framEwork for Industry), semantic-based system framework industry that allows interact systems, easy adapt new scenarios does great constructed. This work also reports process validate evaluate KIDE4I, it has been adapted four cases relevant following described methodology, two have evaluated through user studies. considered as accurate, useful, efficient, demanding cognitively, flexible fast. Furthermore, subjects view tool improve productivity security carrying out tasks.